Terms and Conditions
Ottersburn Gallery and Picture Framing is a partnership business who’s place of trading is 2a Nith Avenue, Dumfries, DG1 1EF and via their web site www.ottersburngallery.com provides service to you subject to the following Terms and Conditions, which may be updated by us on a regular basis and without notice. These Terms and Conditions constitute a binding agreement between Ottersburn Gallery and Picture Framing and you governing your use of the Website.
“Ottersburn Gallery and Picture Framing” herein ”we” “us” or “our” means Ottersburn Gallery and Picture Framing,
“Seller” means “us” on behalf of artists who have submitted work for exhibiting and sale. It also refers to “us” in relation to picture frames or associated goods and services provided in fulfilment of a customer order.
“Buyer” means the person who’s name is printed on the Order
“Contract” means the order and Order Confirmation (incorporating any Special Conditions)
“Defective” means containing a fault or defect
“Goods” means the goods or services which the Seller is to sell in accordance with these Terms and Conditions
“Order” means the Buyer’s Order for Goods or services
“Price” means the price together with postage and packing in force at the date and time of the Order
“Receipt” means the date when the Order has been delivered to the buyer
“Special Conditions” any conditions in relation to orders set out and designated as such in the Order Confirmation
“Art Submissions” mean user generated artwork submitted and displayed on our website www.ottersburngallery.com potentially for sale
Ottersburn Gallery you permission to use our Website as set forth in these Terms and Conditions, so long as: (i) you will not copy or distribute any part of the Website in any medium without our prior written consent; (ii) you will not alter or modify any part of the Website. (iii) you agree to the Terms and Conditions as set forth in this document, and (iv) your use of the Website as permitted is solely for your own personal use.
In order to access some features of the Website, you will have to create an account. You are not allowed to use another user’s account without permission. When creating your account and user profile you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You may change your password at any time by updating your account profile page. In addition, you agree to immediately notify us of any unauthorised use of your password or account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply.
By registering with the Website, you represent that you are of legal age to form a binding contract and are not a person barred by any laws from using the Website. You agree to provide true, accurate, current and complete information about yourself in all required fields of the registration form. If any of your information changes, you agree to update your registration information as soon as possible. If we suspect that your registration information is not complete, current, or accurate, or that you have otherwise violated these Terms and Conditions, your account may be subject to suspension or termination, and you may be barred from using the Website.You agree not to use or launch any automated system, including without limitation, robots, spiders, scrapers or similar technological devices or programs, that access the Website in a manner that sends more request messages to our server, and those of our web hosting company, in a given period of time than a human can reasonably produce in the same period by using a conventional on-line web browser. Notwithstanding the foregoing, we grant the operators of public search engines permission to use spiders to copy materials from the Website for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. We reserves the right to revoke these exceptions either generally or in specific cases, in its sole discretion.
You agree not to collect or use any personally identifiable information (“Personal Information”) including without limitation account names, email addresses, or other User Submissions (as defined below), from the Website, nor use the communication systems provided by the Website for any commercial solicitation purposes, including without limitation to solicit, for commercial purposes, any users of the Website.
These Terms and Conditions apply to all users of the Website, including users who contribute information, data, software, audio, music, sound, photographs, graphics, video, chat, messages, files, ideas, text, Submitted Art by artists and any other materials (collectively the “Content”) or services to the Website. The Website may contain links to third party websites that are not owned or controlled by us. We have no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites. By using the Website, you specifically release Ottersburn Gallery and Picture Framing from any and all liability arising from your use of any third-party website.
USER CODE OF CONDUCT
The following rules of conduct apply to your use of the Website and to any and all Content you post on the Website whether such Content is included in blogs, discussion groups, emails, profiles, comments, or any other portion or feature of the Website.You may not, in connection with the Website, upload, post, email, transmit or otherwise make available any Content that:
is libellous or defamatory, pornographic, sexually explicit, unlawful or plagiarised;
infringes or violates any patent, copyright, trademark, trade secret or other property right;
violates any laws;
breaches a duty of confidentiality by which you are bound due to a contractual or fiduciary relationship (such as inside information, or proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
a reasonable person would consider harassing, abusive, threatening, harmful, vulgar, profane, obscene, excessively violent, racially, ethnically or otherwise objectionable or offensive in any way;
constitutes a breach of any person’s privacy or publicity rights, a misrepresentation of facts, or hate speech;
violates or encourages others to violate any applicable law, statute, ordinance or regulation;
promotes software or services that deliver unsolicited e-mail;
contains viruses, trojan horses, worms, time bombs, cancelbots or other similar harmful programming routines or computer code;
is designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; or
harms minors in any way.
In addition, you may not use the Website to:
upload, post, email or otherwise transmit any Content that releases personal information including telephone numbers, street addresses, last names, URLs or email address;
engage in commercial activities within the Website;
take any action that may undermine any ratings system that Rise Art and the Website uses to curate submissions;
provide false or deceptive information within your profile or any other Content you post on the Website;
harass and/or stalk other users on the site;
delete, add or otherwise change other people’s entries or other Content when you have not been granted the privileges to do so;
allow usage by others in such a way as to violate these Terms and Conditions;
copy, modify, or distribute any content found on our website including, but not limited to; (i) Image of artists work (ii) text of a creative nature (iii) all other text and content included in the body of the website (iv) the website as a whole and entire entity.
impersonate any person or entity, including, but not limited to, staff or representative of Ottersburn Gallery and Picture Framing, including represented artists, or falsely state or otherwise misrepresent your affiliation with a person or entity;
forge headers, icons or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Website; or
upload, post, email, transmit or otherwise make available any unsolicited or unauthorised advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation.
SALES OF GOODS
Good and services are offered by Ottersburn Gallery and Picture Framing as representative body of the artists we are represent at the time of sale.
ORDERS AND SPECIFICATIONS
All Goods are offered for sale or rental subject to availability and subject to our acceptance of the Order.
Ottersburn gallery and Picture Framing reserves the right to reject any Order without the obligation to assign any reason for so doing.
Ottersburn Gallery and Picture Framing has a policy of continuous product development with, Artists and Curators we work with and reserves the right to amend the specifications of any of the Goods without prior notice. Additionally, given the bespoke, hand crafted nature of many of the Goods sold at Ottersburn Gallery and Picture Framing, the exact size of Goods may alter slightly from piece to piece and from how a piece is referred to on our website.
We endeavours to display and describe as accurately as possible colour, texture and nature of Goods which appear on our website. We cannot and do not undertake to give any assurance that the colours referred to will match those displayed on the Buyer’s monitor or home printing device.
PRICE, PAYMENT AND CURRENCIES
All prices are inclusive of any applicable sale taxes at the country of origin of the Goods. The Buyer shall be responsible for any other taxes (including, but not limited to, any custom duties) applicable in the territory to which the Goods are sent.
Payment must be made by credit card, debit card or BACS payment – available on request, at the time of placing an Order online using our website or by personal interaction with a member of our staff – who can be contact via our website contact page. Payment in full will be taken at this time and the Contract will be in force.
Ottersburn Gallery and Picture Framing accept payment in Pound Stirling.
The Buyer undertakes that all details provided to the Ottersburn Gallery and Picture Framing for the purpose fulfilling the Order and its delivery will be correct and that the chosen method of payment is the property of the Buyer and that sufficient funds or credit facilities are available to cover the full cost of the Goods ordered. Ottersburn Gallery and Picture Framing reserves the right to obtain validation of the Buyer’s credit card or debit card details before accepting the Buyers Order.
Any credit towards payment is accumulated and may only be applied at the sole discretion of Ottersburn Gallery and Picture Framing and reserves the right to limit, invalidate, or deny the application of credit to a purchase or rental at any time. Ottersburn Gallery and Picture Framing may amend, invalidate, or terminate the conditions for accumulation of credits at any time in its sole discretion.
Any discounts or promotions are offered subject to availability and may be terminated or amended at any time by Ottersburn Gallery and Picture Framing. Unless otherwise agreed by Ottersburn Gallery and Picture Framing, any discounts or promotions are not cumulative, and no more than one discount or promotion shall be used on a single Order.
The place for delivery of the Goods will be as shown on the Order and the normal method of delivery (unless specifically agreed otherwise) shall be regular postage or courier at the discretion of Ottersburn Gallery and Picture Framing.
Ottersburn Gallery and Picture Framing endeavours to process and ship the purchase Order within 7 days of Order Confirmation,
The Buyer must inspect the Goods on delivery and, in the case where Goods have been delivered by courier, sign the required proof of delivery document or collection acceptance document if required. A signature on that document will constitute conclusive evidence against the Buyer of receipt of the quantity of Goods indicated on that document free from any apparent defect or damage. If the Goods are alleged to be damaged or defective on delivery, a description of the alleged damage or defect must be given in writing at the time of delivery and signed by or on behalf of the Buyer.
If the Buyer wrongfully fails to take delivery of the Goods, the Seller shall be under no obligation to refund the Price.
Purchased Goods may not be returned with out prior written notification and on acceptance of the reason for the need to return.
RISK OF DAMAGE AND TRANSFER OF GOODS
Risk of damage to or loss of the Goods will pass to the Buyer on delivery at the agreed address.
Notwithstanding delivery and the passing of risk in the Goods, property in the Goods will not pass from the Ottersburn Gallery and Picture Framing until full payment of the Price and all other sums which are due, owing or payable by the Buyer to us in respect of the Contract or any other Contract relating to the Contract have been received in full as cleared funds.
RETURNS, REFUNDS, EXCHANGES AND CANCELLATIONS
If Goods ordered and received by the Buyer are found to be defective on arrival notification of this must be made to Ottersburn Gallery and Picture Framing in writing within three working days.
Defective Goods are those that are (i) damaged in transit (ii) framing products made to incorrect size (iii) other defects in manufacture.
The buyer shall have the right to return a purchase within fourteen days of Receipt. Replacement of defective goods are provided in accordance with the buyers original order, or closely matching replacment in the case of original pieces of artwork. To exchange or refund at his/her preference if the item is Defective they must do the following:
(i) Email Ottersburn Gallery and Picture Framing via the website contact form within fourteen days of Receipt stating: (a) Your Invoice Number (b) Artwork title if applicable (c) Reason for return.
(ii) Return the Goods to Ottersburn Gallery and Picture Framing in the condition it arrived in, via the instructions that Ottersburn Gallery and Picture Framing provide following recipes of your instructions.
(iii) All Goods must be returned in their original packaging (which the Buyer should retain for the purpose) and must be in an unused condition.
All framing supplied by Ottersburn Gallery and Picture Framing is custom made to your instructions, or the sizes and type specified in the order generated when you purchased through our website. Any purchased item with a custom frame provided by Ottersburn Gallery and Picture Framing shall not apply for any refund or exchange except in the case that it has been made to an incorrect size or other manufacturing detail is incorrect.
Ottersburn Gallery and Picture Framing will not be held liable for any damage to any Goods caused anytime after Receipt of the Order. Ottersburn Gallery and Picture Framing will not be able to accept any returns of Goods that have been damaged after Receipt.
Ottersburn Gallery and Picture Framing will process and refund/exchange all returns within 30 days of receiving returned Goods from the Buyer in the post or via our chosen common carrier. For Goods shipped to a different country from the origin country for such Goods, Ottersburn Gallery and Picture Framing may offer only a partial refund subject to shipping (both outbound and return) and handling costs.
Buyers may request to cancel an Order only within 24 hours of placing the Order in writing via our website contact form. Ottersburn Gallery and Picture Framing at our discretion (pending shipping and whether the order has already been processed) either elect to refund the Buyer immediately, or inform the Buyer to follow the normal returns policy.
USER CONTENT & ARTIST SUBMISSIONS
The interactive nature of postings on the Website makes it impossible for us to assume responsibility for any of the materials posted by users. The ideas, suggestions, opinions, comments, and observations made by Website users (“Opinions”) and any Content provided to us by Website users are not endorsed by Ottersburn Gallery and Picture Framing, and we make no guarantee regarding the reliability, accuracy, or quality of any Content that is posted on the Website. You acknowledge that you will evaluate and bear any risks related to your use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. All user Content posted to the Website are the sole responsibility of the person who originally posted the Content, and your sole recourse for any damage you may suffer as a result of this Content shall be to such individual.
Ottersburn Gallery and Picture Framing requires all artists to agree to the art submission terms and conditions set forth in the submission process and these Terms and Conditions when submitting their art works for consideration (“Art Submissions”). While Ottersburn Gallery and Picture Framing makes every attempt to validate the legitimacy of all Art Submissions before showcasing and selling work on the site, the person uploading any such Art Submissions, is solely responsible for it, and your sole recourse for any damage you may suffer as a result of such Art Submissions being sold via the Website or otherwise made available on the Website.
INTELLECTUAL PROPERTY RIGHTS
The Content on the Website, excluding any Art Submissions, created by Ottersburn Gallery and Picture Framing and the trademarks, service marks and logos contained therein (“Marks”), are owned by or licensed to Ottersburn Gallery and Picture Framing, subject to copyright and other intellectual property rights under United Kingdom and foreign laws and international conventions. Content on the Website is provided to you AS IS for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcasted, displayed, sold, licensed, or otherwise exploited for any purpose whatsoever without the prior written consent of Ottersburn Gallery and Picture Framing or as expressly provided herein. Ottersburn Gallery and Picture Framing reserves all rights not expressly granted in and to the Website and the Content contained therein.
You agree to not engage in the use, copying, or distribution of any of the Content other than expressly permitted herein, including any use, copying, or distribution of Art Submissions of third parties obtained through the Website for any commercial purposes. You agree not to download or print a copy of any Art Submissions for personal or commercial use. You agree not to circumvent, disable or otherwise interfere with security related features of the Website or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Website or the Content therein.
Ottersburn Gallery and Picture Framing requires our users who post Content and artists who submit Art Submissions to respect an honour all copyright laws. In your use of and interactions with the Website, you may not post, modify, distribute, or reproduce in any way any Content, including any Art Submissions, that is copyrighted material belonging to others, without obtaining their prior written consent. Ottersburn Gallery and Picture Framing reserves the right to remove any Content and/or Art Submissions if we believe it may infringe the copyright rights of others. Ottersburn Gallery and Picture Framing also holds the right to terminate the accounts of users who we believe to be infringing any copyright laws or these Term of Service.
If you believe that your work has been copied from our website and posted on another Website, or used in any other way such as in printed form that constitutes copyright infringement, you will need to send a written communication that includes substantially the following:
Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Ottersburn Gallery and Picture Framing to locate the material. Providing URLs in the body of an email is the best way to help us locate content quickly.
A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law.
Such written notice should be sent to Ottersburn Gallery and Picture Framing using our website contact form.
Ottersburn Gallery and Picture Framing will then do an initial investigation into the claim, and contact you as soon as possible to request additional information and inform you of action to be taken.
Ottersburn Gallery and Picture Framing may, under certain circumstances and without prior notice, immediately terminate your account and access to the Website and any other Ottersburn Gallery and Picture Framing services. Cause for such termination shall include, but not be limited to: (a) breaches or violations of these Terms and Conditions or any other incorporated agreements or guidelines; (b) requests by law enforcement or other government agencies; (c) a request by you (self-initiated account deletions); (d) discontinuance or material modification to the Website (or any part thereof); (e) unexpected technical or security issues or problems; (f) extended periods of inactivity; (g) engagement by you in fraudulent or illegal activities; and/or (h) nonpayment of any fees owed by you in connection with the Website or any other Ottersburn Gallery and Picture Framing product or service. Termination of your account and access to the Website includes: (a) removal of access to some or all pages within the Website; (b) deletion of your password and all related information, files and materials, including Content associated with or inside your account (or any part thereof); and (c) barring of further use of the Website. Further, you agree that all terminations for cause shall be made in Ottersburn Gallery and Picture Framing’s sole discretion and that we shall not be liable to you or any third party for any termination of your account.
MODIFICATIONS TO THE WEBSITE
Ottersburn Gallery and Picture Framing reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Website (or any part thereof) with or without notice. Ottersburn Gallery and Picture Framing shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Website.
You agree that your use of the Website shall be at your sole risk. To the fullest extent permitted by law, Ottersburn Gallery and Picture Framing, and any parent, subsidiary, affiliate, director, officer, employee, licensor, distributor, supplier, agent, reseller, owner, or operator of Ottersburn Gallery and Picture Framing, disclaim all warranties, express or implied, in connection with the Website and your use thereof. Ottersburn Gallery and Picture Framing makes no warranties or representations about the accuracy or completeness of the websites content or the content of any sites linked to the site and assumes no liability or responsibility for any (I) errors, mistakes, or inaccuracies of content, (II) Personal injury or property damage, of any nature whatsoever, resulting from your access and use of the website, (III) Any unauthorised access to or use of our secure servers and/or any and all personal information stored therein, (IV) Any interruption or cessation of transmission to or from the website, (V) Any bugs, viruses, trojan horses, or the like which may be transmitted to our through our website by any third party, and /or (VI) Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the website. Ottersburn Gallery and Picture Framing does not warrant, endorse, guarantee or assume responsibility for any hyperlinked website or other promotion, and we will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services. No advice or information, whether oral or written, obtained by you from Ottersburn Gallery and Picture Framing or through or from the service or the website shall create any warranty not expressly stated in the terms and conditions. As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.
LIMITATION OF LIABILITY
In no event shall Ottersburn Gallery and Picture Framing, or any parent, subsidiary, affiliate, director, officer, employee, licensor, distributor, supplier, agent, reseller, owner, or operator of Ottersburn Gallery and Picture Framing be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (I) errors, mistakes, or inaccuracies of content, (II) Personal injury or property damage, of any nature whatsoever, resulting from your access and use of the website, (III) Any unauthorised access to or use of our secure servers and/or any and all personal information stored therein, (IV) Any interruption or cessation of transmission to or from the website, (V) Any bugs, viruses, trojan horses, or the like which may be transmitted to our through our website by any third party, and /or (VI) Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the website, whether based on warranty, contract, tort, or any other legal theory, and whether or not the Ottersburn Gallery and Picture Framing is advised of the possibility of such damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.
You specifically acknowledge that Ottersburn Gallery and Picture Framing shall not be liable for any content, any Submitted Art, Copyright violation by a user of the Ottersburn Gallery and Picture Framing Website or for any defamatory, offensive or illegal conduct of any third party, and that the risk of harm or damage from the foregoing rests entirely with you.
With regards to Goods purchased by the Buyer, the liability of Ottersburn Gallery and Picture Framing, its agents, employees, subcontractors and suppliers with respect to any and all claims arising out of the performance or non-performance of the Seller’s obligations in connection with the use of the information provided under the Contract or Order, or the rendition of services hereunder, whether based on warranty, contract, negligence, strict liability or otherwise, shall not exceed, in the aggregate, the net purchase price (excluding taxes and freight) for such products or services. In no event shall the liability include damages for loss of profits or revenue; increased cost of purchasing or providing materials, supplies or services; cost of replacement capital; claims of purchaser’ s customers; inventory or use charges; or incidental or consequential damages of any nature.
The Website is controlled and offered by Ottersburn Gallery and Picture Framing from its facilities in the United Kingdom. Ottersburn Gallery and Picture Framing makes no representations that the Website is appropriate or available for use in other locations. Those who access or use the Website from other jurisdictions do so at their own volition and are responsible for compliance with local law.
You agree to defend, indemnify and hold harmless Ottersburn Gallery and Picture Framing, and any parent, subsidiary, affiliate, director, officer, employee, licensor, distributor, supplier, agent, reseller, owner, or operator of Ottersburn Gallery and Picture Framing, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to lawyers fees) arising from: (i) your use of and access to the Website; (ii) your violation of any term of these Terms and Conditions; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that any of your Content or Art caused damage to a third party. This defence and indemnification obligation will survive these Terms and Conditions and your use of the Website.
ABILITY TO ACCEPT TERMS & CONDITIONS
You affirm that you are either over 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions, and to abide by and comply with these Terms and Conditions. The Website is not intended for children under 13. If you are under 13 years of age, then please do not use the Website.
These Terms and Conditions, and any rights and licenses granted hereunder, may not be assigned, transferred, delegated, and sub-licensed by you, but may be assigned, transferred, delegated, and sub-licensed by Ottersburn Gallery and Picture Framing without restriction.
The Website is All Rights Reserved and no portion of the Website may be copied, reproduced, transmitted, derived, or otherwise used for any purpose without the prior written permission of Ottersburn Gallery and Picture Framing.
All of the Ottersburn Gallery and Picture Framing and Website trademarks are owned by Ottersburn Gallery and Picture Framing and may not be used for any purpose without the prior written permission of Ottersburn Gallery and Picture Framing.
If any provision of these Terms and Conditions is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any term of this these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term, and Ottersburn Gallery and Picture Framing’s failure to assert any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision. Ottersburn Gallery and Picture Framing reserves the right to amend these Terms and Conditions at any time in its sole discretion and without prior notice, which shall take effect upon posting to the Website. It is your responsibility to review these Terms and Conditions for any changes. Your use of the Website following any amendment of these Terms and Conditions will signify your assent to and acceptance of its revised terms. You agree that any cause of action arising out of or related to the Website must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
VIOLATIONS OF THESE TERMS & CONDITIONS
Please report any violations of the Terms and Conditions, including objectionable User Submissions, Content, or behaviour, to email@example.com. Please state the reasons for your concern and provide a link to the Content or, if appropriate, the behaviour in question. Ottersburn Gallery and Picture Framing will investigate the matter, and will determine at its sole directive whether or not to remove the material or take actions against the user reported.